We do not currently, but may in the future, share customer information with non-affiliated third parties so that they may offer, market and advertise products and services directly to our customers. If and when that happens, we will provide our customers with the choice to opt out of such information sharing. Any request for a disclosure required under this California law should be sent to us via email at email@example.com or via postal mail at Namaste Laboratories, P.O. Box 389, Blue Island, IL 60406. Please note that under this law, we are not required to respond to a customer‘s request more than once in a calendar year, nor are we required to respond to any request that is not sent to the email or mailing address designated above.
(a) Personal Information. This refers to your personally identifiable information, including, without limitation, first and last name, telephone number, email address, mailing address, and Payment Account Information (as defined below). Many areas and features on the Site do not require registration and may be accessed by you without having to disclose any Personal Information. However, to the extent you voluntarily provide your Personal Information to us, we collect such information. For example, we collect Personal Information from you: (i) when you register to become a member on the Site; (ii) when you register to participate in a NAMASTE Sponsored Event; (iii) when you join our electronic mailing list; (iv) when you purchase a product from us online (in such event, we collect your credit card, bank account or other payment account information (“Payment Account Information”) in order for us to accept, process, manage, and fulfill your purchase order as well as to process any return and refund request from you after the purchase); and/or (v) when you submit a request or inquiry to us on the Site (each of the foregoing is referred to hereinafter as a “Transaction or Request”). Whether or not to disclose Personal Information is completely your choice. However, without your information, we will not be able to process your Transaction or Request.
(b) Aggregate and Anonymous Information. This refers to any information that does not identify you individually. For example, we may collect anonymous group data (demographics, interests and preferences, etc.) about customers when they register to become members on the Site or to participate in a NAMASTE Sponsored Event. We also collect aggregate traffic data pertaining to the Site, such as: total page views in a given time period; total impressions per ad; average amount of time that visitors spend on the site each time they visit; average amount of time that visitors spend on each page of the site; percentage of visitors from a certain geographical area, etc. Moreover, we may combine “User Activity Information” (as described below) about you and other users of the Site to generate aggregate information that reflects activities, habits, preferences, interests, etc. about our users as a group. In addition, we may take Personal Information and make it non-personally identifiable, such as by aggregating your information with information about other individuals, or by removing personally-identifiable elements (such as names) so as to “anonymize” or “de-personalize” your information.
To the extent we use User Activity Information in a manner that identifies a specific user individually (e.g., if we link or associate such information with name or address), it will be treated as Personal Information. Otherwise, User Activity Information will be treated as Aggregate and Anonymous Information.
2. OUR USE OF INFORMATION
As a general matter, we use information collected from and/or about our users and customers to improve our products and services, to improve the pages and content of the Site, to administer and maintain operations of the Site, to administer and manage transactions and relationships with our users and customers, to offer, market and advertise products and services to our users and customers, and to conduct market research and analysis.
(b) For Marketing and Advertising Purposes. We may use your Personal Information and/or User Activity Information to offer, market and advertise to you, on the Site and/or via email, our and/or third-party products and services that may be of interest to you.
(c) For Market Research Purposes. We may use Aggregate and Anonymous Information (including such information derived from Personal Information and User Activity Information) to conduct market research and analysis for ourselves as well as for our sponsors and business partners.
(a) Disclosure to Non-Affiliates for Direct Marketing/Advertising Purposes. We do not currently, but may in the future, share your Personal Information with non-affiliated third parties so that they may offer, market and advertise products and services directly to you. If and when that happens, we will provide you with the choice to opt out of such information sharing.
Please note, however, that we do not knowingly disclose any of the following (if and to the extent collected by us) to non-affiliated third parties for direct marketing and advertising purposes (except with your prior opt-in consent): Payment Account Information; Social Security numbers, or other government-issued identifiers; personal health and medical information; information about personal sexual behavior or orientation; information pertaining to children under the age of 13 at the time of collection; and information indicating the precise real-time geographic location of an individual derived through location-based services such as through GPS-enabled devices (hereinafter collectively as “Sensitive Information”).
(b) Disclosure to Co-Sponsors. From time to time, we may co-sponsor (online and offline) events and/or product/service offerings with non-affiliated third parties. If you participate in such co-sponsored events or offerings, any Personal Information and User Activity Information we collect from you based on your participation may be shared with our co-sponsors who may use such information for their own marketing and advertising purposes. You must contact our co-sponsors directly in order to opt out of their use of your information for marketing and advertising purposes.
(c) Disclosure to Service Providers. We may disclose your Personal Information and User Activity Information to our outside vendors and contractors who need to access such information in order to perform their services (including, without limitation, transaction/payment processing, order fulfillment, survey/contest/sweepstakes administration and prize fulfillment, data research and analysis, data collection and processing, data storage, data security, hosting and technical support for the Site, and marketing and advertising support) to us (hereinafter collectively as “Service Providers”). For example, we use Constant Contact www.constantcontact.com) to conduct online surveys from time to time. Generally, we require that our Service Providers use your information shared by us solely for the purposes of performing their services to us and that they maintain the confidentiality, security and integrity of such information and not further disclose the information to others.
(a) Information Access. If you wish to update/correct your Personal Information (such as address or payment information) previously provided to us, you may send your request to us via email at firstname.lastname@example.org or via postal mail at Namaste Laboratories, P.O. Box 389, Blue Island, IL 60406. We will endeavor to process your request as soon as possible after receipt. Also, if you have an active account on the Site, you may log into your account to review, update and correct your account information.
(b) Your Choices
Please also note that if the email address you provide to us is a “wireless” email address (i.e., the address is designated by a wireless service carrier specifically for transmitting emails to a wireless device), we will not send marketing emails to that address without your prior opt-in consent. The Federal Communications Commission has published a list of domain names used by wireless service providers to transmit emails to wireless devices, at http://www.fcc.gov/cgb/policy/DomainNameDownload.html. Wireless service providers must add new domain names to this list within 30 days of activating them. If your email address contains a domain name on this list (after the “@” symbol), then we will treat your email address as a wireless email address. However, the mere fact that you can retrieve emails from your regular Internet email account on your mobile/wireless device, does not make your Internet email address a “wireless” email address.
(ii) Opt-Out for Disclosure to Non-Affiliates for Direct Marketing/Advertising Purposes. We do not currently, but may in the future, share your Personal Information with non-affiliated third parties so that they may offer, market and advertise products and services directly to you. You may at any time opt out of such information sharing, by sending your request to us via email at email@example.com or via postal mail at Namaste Laboratories, P.O. Box 389, Blue Island, IL 60406. We may also provide you with an opportunity to opt out at the time you register on the Site or to participate in a NAMASTE Sponsored Event, such as by checking an opt-out box on the registration page.
(iii) Cancellation of Account/Deletion of Information. If you wish to cancel your account on the Site and delete your Personal Information previously provided to us, you may send your request to us via email at firstname.lastname@example.org via postal mail at Namaste Laboratories, P.O. Box 389, Blue Island, IL 60406. We will endeavor to process your request as soon as possible after receipt. However, we reserve the right to retain your Personal Information if doing so is required by law or to comply with legal process (including a court order or subpoena) or a legitimate law enforcement need.
NAMASTE takes commercially reasonable precautions to protect your Personal Information, but absolute security cannot be guaranteed. It is important for you to protect against unauthorized access to your password and to your computer. We urge you to keep your account login information in a safe place and not to divulge it to anyone. Also, remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or an Internet cafe. We will endeavor to notify you in the event we become aware of a breach or suspected breach of the security of your Personal Information stored by us. However, NAMASTE shall not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond NAMASTE’s control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism.
(b) Web Beacons. Web beacons are small bits of code embedded in web pages or in emails. We may use web beacons to deliver or communicate with cookies, to count users who have visited a web page, and to understand usage patterns. We also may include web beacons in emails to learn if messages have been opened, acted on, or forwarded. Web beacons cannot be declined when delivered via a regular web page. However, web beacons can be refused when delivered via email. If you do not wish to receive web beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
The Site is not designed or intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 on the Site. Children under the age of 13 will not be permitted to register on the Site. If we discover that any registration is made by an underage child, such registration will be immediately and permanently canceled and removed from the Site, with or without notice. We urge parents and guardians to spend time online with their children and to participate in and monitor the online activities of their children.
10. OUR CONTACT INFORMATION
P.O. Box 389
Blue Island, IL 60406
We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of Personal Information about you. Except where required by law, NAMASTE cannot ensure a response to questions or comments regarding topics unrelated to this policy or NAMASTE’s online privacy practices.
11. POLICY EFFECTIVE DATE